Privacy Policy

Ross Junk Removal ("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have.

Information we collect

Information you give us. When you submit a contact form or free evaluation form, or reach out by phone or email, you may provide your name, phone number, email address, service address, and details about the job. We use this only to respond to you and provide our services.

Information collected automatically. Like most websites, we use basic analytics to understand how visitors use the site (for example, pages viewed and general location and device type). This may involve cookies or similar technologies. This information is aggregated and is not used to personally identify you.

How we use your information

• To respond to your request and provide a quote or service.
• To schedule, complete, and follow up on your job.
• To improve our website and services.
• To comply with legal obligations.

How your information is shared

We do not sell your personal information. We share it only with the service providers that help us run our business, such as our website host, form and scheduling tools, and analytics providers, and only as needed to deliver our services. We may also disclose information if required by law.

Third-party services

Our site uses trusted third-party services that may process limited data, including website hosting and form handling, Google Analytics, and an embedded Google Map. Their use of information is governed by their own privacy policies.

Cookies

We use cookies and similar technologies for basic site functionality and analytics. You can control or disable cookies through your browser settings, though some features of the site may not work as intended.

Data security

We take reasonable measures to protect the information you share with us. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You may request that we update or delete the personal information you have provided by contacting us using the details below. You can also opt out of analytics tracking through your browser or available opt-out tools.

Children's privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 18.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page.

Contact us

If you have questions about this policy or your information, contact us:

Ross Junk Removal
Phone: 503-302-2152
Email: [email protected]
Salem, OR